Privacy Policy
At Glam Fairy Crystals and Esoteric Treasures (https://glamfairy.co.za), we are committed to protecting your personal information and your right to privacy. This policy outlines how we collect, use, and safeguard your information in line with the Protection of Personal Information Act (POPIA) of South Africa.
- Information We Collect
When you use our website or services, we may collect the following personal information:
Full name
Email address
Contact number
Delivery address
Payment information (processed securely via third-party gateways)
Browsing data via cookies (for analytics and website performance)
- How We Use Your Information
We use your personal information to:
Process and deliver your orders
Respond to your inquiries and provide customer support
Send order updates and promotional material (if opted in)
Improve website functionality and user experience
Comply with legal and tax obligations
- How We Store and Protect Your Data
Your personal information is stored securely on protected servers. We use encryption, firewalls, and access control systems to prevent unauthorised access. We do not sell, rent, or trade your information to third parties.
- Sharing of Personal Information
We may share your information with:
Service providers (e.g., couriers, payment gateways) to complete your transaction
Legal authorities if required by law or to protect our legal rights
All third parties are POPIA-compliant or bound by confidentiality agreements.
- Your Rights (Under POPIA)
You have the right to:
Access, correct, or delete your personal information
Object to the processing of your personal data
Withdraw consent for marketing communications at any time
Lodge a complaint with the Information Regulator (South Africa)
To exercise your rights, please contact us at:
📧 hello@glamfairy.co.za
- Cookies and Tracking
We use cookies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences in your browser settings.
- Marketing Communication
We may send you occasional newsletters or promotions, but only if you’ve opted in. You can unsubscribe at any time by clicking the “unsubscribe” link in any email.
- Links to Other Websites
Our site may contain links to external websites. We are not responsible for the privacy practices of those websites.
- Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated revision date.
- Contact Us
If you have questions about this policy or your personal data, please contact:
📧 hello@glamfairy.co.za
